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How the SCARF Model Can Make Your Marketing More Effective
A practical look at how creating emotional safety shapes what people say yes to. Includes a self-check quiz and in-depth audit to help you identify what’s missing.


Customer Lifetime Value: Or, Why I No Longer Panic Every Time I Run an Ad
It’s not sexy. It’s not viral. But it’s what finally makes marketing feel less like chaos and more like a choice.


A 3-Step Guide to Managing Client Requests
How do we handle the seemingly endless and difficult requests from clients and what can we do to stop them from happening in the future?
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